Shipping & Returns
Shipping
Please note all orders are handmade and have a 5-10 day processing time prior to being shipped. By selecting Express Shipping, this only speeds up the delivery time, not the creating process.
We offer the following shipping options at checkout:
Standard: Arrives in 2-14 business days
- Free in Australia for orders over $140
- $10 for orders less than $140
- Arrives in 1-6 business days for QLD, NSW, VIC
- Arrives in 3-14 business days for TAS, SA, WA, NT
Express: Arrives in 1-3 business days
- Free in Australia for orders over $160
- $14 for orders less than $160
International
- Standard Shipping $25
- Express Shipping $35
Additional Information
- We process orders Monday-Friday (excluding holidays).
- We don’t deliver orders on weekends or holidays.
- You will receive an email with the tracking number once the label has been created for your order.
- Please ensure your shipping address is correct as we are unable to redirect orders once they are on their way to you.
Returns
At Loved by Lolita all care is taken to ensure you are 100% happy with your purchase. As all pieces are custom and made to order all sales are final. However if there is a fault by Loved by Lolita we do offer a refund.
When you receive your pieces please take care to inspect them thoroughly and if you have any concerns please get in contact with us so we can offer a solution.
Acrylic alphabet beads are subject to fading over time and with wear. As this is a natural occurrence it is not seen as a fault. Please read the Care Instructions so you can ensure you are getting the longest possible wear out of your beautiful jewellery.
Resizing or restringing will incur a $10 fee and postage costs.